1. What products do you sell?

We specialize in trendy clothing, shoes, and hats, offering stylish and high-quality fashion items for our customers.

2. Where do you ship?

We offer worldwide shipping, except for locations with shipping restrictions.

3. How can I track my order?

Once your order is shipped, we will provide a tracking number via email. You can track your order on our website or through the courier’s tracking system.

4. What is your return and exchange policy?

We accept returns and exchanges within [insert timeframe] days of delivery, provided the items are unused, unworn, and in their original packaging. Please review our Return and Exchange Policy for detailed guidelines.

5. How long does shipping take?

  • Standard Shipping: [insert estimated time]
  • Expedited Shipping: [insert estimated time]
  • International Shipping: [insert estimated time] Shipping times may vary based on location, customs, and courier service.

6. What should I do if my order arrives damaged?

If you receive a damaged item, please contact us within [insert timeframe] days with photos of the product and packaging. We will assess your claim and offer a replacement or refund in accordance with our policy.

7. Do you offer free shipping?

We may offer free shipping for orders exceeding [insert minimum amount]. Check our website for promotions and details.

8. How can I contact customer support?

You can reach us via: